Message to U.S. Citizens: Improvements to Safety and Security Information

U.S. Embassy Rome
Message to U.S. Citizens:  Improvements to Safety and Security Information

January 4, 2017

On Wednesday, January 10, 2018, the Department of State will make changes to our safety and security information to make it easier to find, understand, and use.

Travel Advisories will replace Travel Warnings and Travel Alerts.  Every country will have a Travel Advisory, which will provide one of four standard levels of advice.  The Travel Advisory will give an explanation for the level and include clear actions U.S. citizens should take.

Alerts will replace Security Messages and Emergency Messages.  Alerts follow an easy-to-understand format with clear actions U.S. citizens should take.

U.S. citizens who have signed up to receive updates via the Smart Traveler Enrollment Program ( will automatically receive the Italy Travel Advisory and Alerts via email in the weeks following the January 10 launch.  They will continue to receive other messages as usual, including announcements related to voting, town halls, and administrative issues.

For more information about improvements to our safety and security information and to sign-up to receive a notification on launch date, visit

For further detailed information regarding Italy and travel:

·     See the State Department’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Italy Country Specific Information

·     Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency. 

·     Contact the U.S. Embassy in Italy located at Via V. Veneto, 121 00187 Rome, at +39 06-4674-1, 8:30 a.m. to 5:30 p.m. Monday through Friday. After-hours emergency number for U.S. citizens is +39 06-4674-1. 

·     U.S. Consulate General in Naples is located at Piazza della Repubblica and it can be reached at (+39) 081-583-8111; the fax number is (+39) 081-583-8275/081-761-1804. 

·     U.S. Consulate General in Milan is located at Via Principe Amedeo, 2/10 and is open from 8:30am to 12:00pm for emergency services.  If you are a U.S. citizen in need of urgent assistance, the emergency number for the U.S. Consulate General in Milan is (+39) 02-290-351. 

·     U.S. Consulate General Florence is located at Lungarno A. Vespucci, 38 and is open from 9:00am to 12:30pm for emergency services.  After hours emergency number for U.S. citizens is (+39) 055-266-951. 

·     Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays). 

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